Service
AI integration and automation
We connect language models and workflow tools to the work your team already does: answering customers, moving documents, summarizing data, and removing repeatable steps. The goal is fewer hours on busywork, with humans still in control of the important calls.
The problem
Buying a chatbot and dropping it on a site rarely changes the business. The work that wastes hours lives in inboxes, spreadsheets, and tools that do not talk to each other. Automation that ignores that map creates more exceptions than it removes.
How we work it
We map the process first: who starts it, which systems hold the truth, where a person must decide. Then we automate the repeatable stretch with workflows, retrieval, or a constrained assistant. We do not fine-tune a model because a pitch deck asked for it.
What you get
- Process map and a written list of what will and will not be automated
- Integrations (APIs, n8n or similar, existing CRM or helpdesk)
- Assistant or pipeline with logging, fallbacks, and a human review path
- Runbook: how to watch failures and when to change the prompt or flow
A good fit when
- The same work happens every week and you can describe it in writing
- You already have systems of record (email, CRM, docs) worth connecting
- You want fewer hours on busywork, not an unsupervised agent on customers
Related work
Typical engagements in this line — not named client logos.
Want this for your team?
Write it as a brief. We will cut a first slice from that, not from a deck.
Start a brief